Webdesign Services Webdesign Services

Frequently Asked Questions

SIZES

  • Do you have a size to fit me? (Size chart and custom sizing info coming soon.) USE YOUR HEIGHT & WEIGHT:
    I am, ___ft. ___inch. tall and weigh____. What size would I be?
  • Do you carry children's sizes?

COLORS

  • What colors do you have in cotton/Lycra©? What colors do you have in nylon/Lycra©?
  • What colors do you have in other fabrics?

FABRICS

  • What is the difference between cotton/Lycra© and nylon/Lycra©? What specialty fabrics do you have? What are the characteristics of some of your specialty fabrics?
  • Can I get swatches?

CUSTOM WORK

  • Can you make me a, (insert name of your favorite superhero here), costume? Can you make this? (insert custom garment of your choice here). How do you price particolour tights? How do you price other custom garments?
  • How can I convey to you my ideas for my custom garment?

COSTUMES

  • Do you rent, make, or sell Renaissance or Medieval costumes? Do you rent, make, or sell "dance" costumes, leg warmers, tutus, or other such dance accessories?
  • Costuming resources.

SHOES

  • Do you sell shoes?

IN STOCK AVAILABILITY

  • What do you have in stock now?
  • What is your turnaround?

PRICES

PLACING AN ORDER/METHODS OF PAYMENT

  • How do I place an order? How to I pay for my order?
  • Placing orders from outside the U.S.

DELIVERY TIMES AND SHIPPING METHODS

  • What is your normal turnaround? What if I am in a hurry? (Rush orders and overnight shipping).
  • Halloween orders.

CLIENTELE

  • I am an individual ordering for myself or a friend. I am a costume designer.
  • I own a store that sells and/or rents costumes, dancewear, clothing.


ANSWERS

SIZES

Do you have a size to fit me?
Yes. Our sizes are generously cut and fit a wide variety of body types. Check the size chart below. If you do not fit in one of the sizes, Email Us your chest, waist and inseam measurements. We will either recommend the correct size for you, or we will design a custom sized pattern for you. There is a one-time pattern drafting charge of $20.00 for each size and style. We keep your pattern on file and you may order from it at any time in the future at no extra charge. Remember, our dancewear is cut longer in the crotch and inseam and larger in the foot than other commercial dancewear. It is designed to fit REAL people. So if dancewear you have purchased in the past has been too short in the leg, won't come all the way up to your waist, is unduly tight in the thighs, or pinches your feet, FEAR NOT. You won't have those problems with our dancewear. COLORS AND SIZES

All styles, except socks, are available in:
unisex stock sizes S, M, L, XL, XXL
short/stout sizes L, XL, XXL

All other colors and sizes must be custom ordered. Socks are available in M, L, XL

Regular Sizes
S M L XL XXL
CHEST 30-35 36-38 40-43 44-46 48-54
WAIST 23-26 27-31 32-36 37-41 42-48
INSEAM 24-30 27-33 30-36 32-39 35-42

Short/Stout Sizes
L XL LXL XXL
CHEST 40-43 44-46 48-57
WAIST 32-36 37-41 42-48
INSEAM 24-30 27-33 30-36

Our dancewear stretches somewhat beyond the measurements shown here. However, if your measurements are outside the parameters of these charts, you may need to order a custom pattern. Call us for sizing advice.

I am, (enter your height and weight here). What size would I be?
We cannot determine your correct size by height and weight. Size is determined by waist and inseam, plus chest if you are ordering unitards or leotards. Our size chart and information on custom sizing is just above this question.

Do you carry children's sizes?
No.

COLORS

What colors do you have in cotton/Lycra©?
Any color your heart desires. Our cotton/Lycra© fabric comes from the mill in either black or white. We must custom dye all other colors. You may have any color you wish for a nominal custom dye charge of $15.00 PER COLOR. We can fit about six pairs of tights, 4 unitards, or twelve pairs of socks in one dye batch. So, for example, you may have from one to six pairs of tights dyed the same shade of red for one $15.00 price, or you may save money by sharing the same colors among several pairs of particolour tights.

What colors do you have in nylon/Lycra©?
White, chartreuse, (makes your eyes bleed), electric yellow, neon lime, neon orange, neon pink, turquoise, teal, royal blue, navy, fuschia, red, burgundy, forest green, silver, black.

What colors do you have in other fabrics?
We have a wide variety of specialty fabrics, and it would be impossible to list them all here, especially all the prints. But here is a list of our most popular fabrics and the colors in which they are available.

Panne' velvet:
White, champagne, light pink, neon coral, neon lime, purple, burgundy, emerald, forest green, royal blue, navy, chocolate, silver, lilac, red, black. Party Animals, (black tiger stripes on coral, lime, and lilac. Very festive.) Nylon/Lycra©:
White, chartreuse (makes your eyes bleed, it's so bright), electric yellow, neon lime, neon orange, neon pink, turquoise, teal, royal blue, navy, purple, fuschia, red, burgundy, silver black.

Metallics:
Gold on black tricot, Silver on white tricot, Rainbow swirl.

Stretch vinyl:
Black, red, cobalt blue, purple,white.

Also available:
luxury velvets, printed micromeshes, printed panne' velvets in florals, animal prints, and geometrics.

FABRICS

What is the difference between cotton/Lycra© and nylon/Lycra©?
Cotton/Lycra© has a flat finish, nylon/Lycra© is shiny. They both have about the same amount of stretch in all directions, (100%). Both are completely opaque. Cotton/Lycra© absorbs perspiration and wicks it away from the body better than nylon/Lycra©.

What specialty fabrics do you have?
As of this writing, we have metallics, stretch vinyl, nylon/Lycra©, panne' velvet, luxury velvets, micromeshes, printed panne' velvets, preprinted cotton/Lycra©/poly stripes, "reptile". We do add fabrics to our collection, so if you don't see what you are looking for listed here, Email Us and let us know what you are looking for. We may have it or may be able to get it.

What are the characteristics of some of your specialty fabrics?
Metallics:
Very, very shiny metallic look. Tiny shiny plastic mylar dots on tricot. Looks really cool! Gold is printed on black tricot, Silver is printed on white tricot. Stretch is good. Breathability is moderate.
Nylon/Lycra©:
Moderately shiny, 100% + stretch in all directions, soft, thick, completely opaque. Breathability is fair.
Panne' Velvet:
Looks like crushed velvet, excellent stretch, very comfortable, soft (especially the printed panne'). Breathability is good.
Stretch Vinyl:
Extremely shiny, limited stretch (fit will be tight), heavy weight, very sexy. NO breathability whatsoever! Prepare to sweat. We don't make faceless hoods out of this, by the way. One must have a hole in the hood through which to breathe.
Micromesh:
A nylon mesh fabric. Mesh is as close together as fine tulle. NOT OPAQUE. Good stretch, but not as much as our cotton/Lycra©. This fabric is usually used for insets and stage costumes. Printed versions are very interesting.
Preprinted stripes:
Cotton/Lycra© with a little bit of polyester. Almost as thick and stretchy as our cotton/Lycra©. Stripes are completely colorfast, (due to the polyester content), and can be cut horizontally or vertically. (Our XXL unitard cut with the stripes running vertically is the exception. This item cannot be cut with the stripes running vertically, as the fabric isn't wide enough). Excellent for striped German Lanskenecht hosen, jesters, elves, and the like.
Reptile:
Panne' velvet with a shiny plastic dots applied to it in a snake skin pattern. Available in two colors, black on dark brown and black on black. Limited stretch, tight fit. Breathability is good. Very unusual.
Luxury Velvet:
Looks and feels like a high quality rayon velvet. Limited stretch in the length. To compensate, we us patterns that are longer than our regular patterns. Soft and beautiful. Good breathability. Won't crush.

Can I get swatches?
Yes. You may have one to three swatches for free. Email Us to request them. You may have sets of swatches of several specialty fabrics for $5.00, a full set of all fabric swatches for $10.00. Send your request and payment, (check or money order) to:
Renaissance Dancewear
P.O. Box 3884
Glendale, CA 91221-0884

CUSTOM WORK

Can you make me a, (insert name of your favorite superhero here), costume?
Superhero/comic book characters are copyrighted. It is not legal to commercially reproduce costumes for these characters without a license granted from the copyright holder. We do not possess any such licenses. Therefore, we cannot make Superman, Spiderman, Batman, or any other such copyrighted costumes. You can bet, if you saw it in a comic book or on-line, its copyrighted. However, is it not illegal for you to pony up your own superhero costume, as long as you do not wear it for promotional purposes, (such as for store openings, or to wear for paid entertainment). We can make you generic unitards, leotards, and tights, with some custom pattern work, that you can adapt to make your favorite superhero costumes by adding insignia, belts, gloves, etc. If you have questions about how you can use our dancewear to put together your own superhero costume, Email Us. If you have a superhero design of your own, or you are ordering on behalf of a costume shop which has received a corporate commission for a "walkaround" character that does not require that we possess a license to make it, we can make all the "stretchy" parts for you. We have made many such fine characters (like "The Webster", the "Raid/Off" guy, the "911" guy, panthers, snow leopards), for individuals, shops, and advertisers around the country.

Can you make this? (insert custom garment of your choice here).
Probably. We can make just about anything that stretches. If it deviates much from our basic styles, we will probably need to see a drawing or sketch of what you want in order to quote a price. See below for tips on conveying your idea(s) to us.

How do you price particolour tights and unitards?
Start with the base price of the garment. Then add a custom dye charge for every color except black or white, (see answers above for details on custom dyeing). There is also a charge for each panel we have to cut, whether horizontal or vertical. So, for example, if you order a pair of footed tights size large in purple and green with 4 alternating panels per leg, you would start with a base price of $35.50, add $30.00 for two custom dye charges, and $20.00 for 8 panels. If you want, say black and purple, you would only have a $15.00 dye charge, as black is not a custom dye.

How do you price other custom garments?
Simple alterations to our basic patterns are a one-time pattern drafting fee of $20.00 per size. This is our most common charge. Very occasionally, customers request patterns that are so radically different from our basic patterns that they must be drafted from scratch or they require extensive revisions that can cost from $50 to $75 per pattern. Size gradation from these patterns are $20 per size. Email Us for a price quote.

How can I convey to you my ideas for my custom garment?
You can Email Us a sketch or drawing in jpeg format, or you can Email Us a description. If you wish to send us a graphic by snail mail, mail it to:
Renaissance Dancewear
P.O. Box 3884
Glendale, CA 91221-0884

COSTUMES

Do you rent, make, or sell Renaissance or Medieval costumes?
We only make garments that stretch, (i.e., particolour tights w/copieces). For a list of great resources for full Renaissance or Medieval costumes, or any other parts thereof, please have a look at our Resources Page.

Do you rent, make, or sell "dance" costumes, leg warmers, tutus, or other such dance accessories?
No.

SHOES

Do you sell shoes?
No.

IN STOCK AVAILABILITY

What do you have in stock now?
We make everything to order. We do not carry stock. Please plan ahead and see below for turnaround.

What is your turnaround?
Please allow one week from date of order to date of shipment for stock styles in black or white, two weeks for custom orders. Please also add one day for each custom dye color. If you need your order sooner than that, please Email Us to discuss the feasibility of an earlier ship date. If you have a deadline by which you need your order, even if it is within the parameters of our usual turnaround time, please state it when you order, so we can be sure you get your order when you need it!

PRICES

What's it gonna cost me?

PRICE LIST COMING SOON!

Do you have a wholesale price list?
Yes. You may order from our wholesale price list if you have a state resale license for clothing and are purchasing for the purpose of renting or reselling. (This means that if you have a state resale license for boating equipment and wish to purchase a garment for yourself, we love you, but you may not order from our wholesale price list).

Do you give discounts for non-profits?
No. Our prices are as low as we can get them and still give you top quality and excellent customer service. So all our customers get the best prices available.

PLACING AN ORDER/METHODS OF PAYMENT

How do I place an order?

Email:
You may Email Us an order, but please do not Email us your credit card information, as our Email is not secure from hackers. Please call us with your credit card info. 818-845-5005.

Phone:
You may place your order by phone, 818-845-5005, if you are paying by credit card or are using a purchase order. Our office hours are 10 AM to 5 PM Pacific time Monday thru Friday. However, if you know what you want and do not need to ask us any questions, you may call any time of the day or night and place your order on the answering machine. Our office is secured and alarmed, so no unauthorized person will hear your message. PLEASE BE SURE TO LEAVE YOUR PHONE NUMBER with your message in case we need to call you back to clarify your order.

Mail:
You can fill out an order form and send it to us along with payment. Order forms may be printed from our website. They are also included in our paper catalogue, which you may obtain by request. Just Email Us.

How to I pay for my order?

Credit Card:
You may pay with a credit card by phone or by mail. In either case, we need the following information in order to process your payment:
Card Type
Card Number
Expiration Date as it appears on the card.
Name as it appears on the card

Check or Money Order:
You may mail a check or money order with your order form. Or, you may place your order by Email and then send us a check. If you choose this latter option, be sure to include with your check or money order the name under which you placed the order by Email, so that we know why we have received your money! The best way to do this is to print out the confirming Email message you get from us, or a copy of the Email message you sent us, and include it with your payment.

COD:
We will ship COD non-custom made on orders under $200. We require a deposit of at least half down on custom orders and orders over $200.

Purchase Orders:
We do not acceipt purchase orders.

Ordering from outside the U.S.

We will ship anywhere in the world. Orders from outside the U.S. MUST be paid by credit card. Please email us for details and options for securely transmitting your credit card information.

ORDERING:
Credit cards are best. We take all major credit cards. See above for ordering instructions. If you do not wish to use a credit card, you may pay with an International Money Order or by direct bank transfer. These methods involve an additional fee of about $15.00. If you choose to pay by direct bank transfer, please call us at 818-845-5005 10 am to 5 pm Pacific time, Monday thru Friday to make arrangements. To save you money on long distance calls, you may ask all your questions and place your order by Email, then just call with your credit card number, expiration date, and name on the card.

SHIPPING:
We ship by either FedEx, UPS or Airborne, whichever is least expensive at the time. Delivery is within two to three days from day of shipment. Warning, Will Robinson, International shipping is expensive, (the first pound is anywhere from $34.00US to $50.00US.), and there may be duty charges which you must pay on delivery of merchandise. The exception to this is UPS ground service to Canada. This route is pretty inexpensive, $7.00 to $10.00 for the first pound, and it takes about a week to 10 days from ship date to delivery. Due to insurance constraints, international packages shipped by U.S. Post will be shipped entirely at the recipient's risk.

DELIVERY TIMES AND SHIPPING METHODS

What is your normal turnaround?
Remember, we make everything to order. We do not carry finished goods in inventory. All stock styles in black or white cotton/Lycra© are usually shipped within 7 working days of receipt of order. Allow two extra days for specialty fabrics, as we do not always have all fabrics in all colors in stock at all times. Allow two weeks for custom patterns, and add two days for every custom dyed color. If you have a deadline, even if it is within the parameters of our turnaround times, please state it when you order. Turnaround times are approximate unless we have your stated deadline.

What if I am in a hurry? (Rush orders and overnight shipping).
We can most often accommodate rush orders, especially if they do not involve custom dyeing. Please Email Us or call us to discuss your rush order needs, our ability to meet them, and any rush charges that may apply. We will ship overnight with payment by credit card.

Halloween orders.
We beg of you, please place your Halloween orders by the first of October so that we can keep our sanity. This is a very busy month for us. If you are purchasing in quantity for a retail store, please place your Halloween orders by the first of Sept.

Thank you, thank you.

CLIENTELE

I am an individual ordering for myself or a friend.
We love you and we have no minimums. Individual orders are welcome and receive the same level of customer service we give to our high volume clients.

I am a costume designer.
We are expert at helping costume designers fulfill their costuming needs. We will work with you to get the look you want, develop custom patterns, meet deadlines, ship anywhere in the world, custom dye to match your swatches, and assist you in anyway that we can. You may Email Us or phone us to discuss your needs. You may reach a live expert at (818) 845-5005 when calling in California 9 AM to 5 PM Pacific time Mon.-Fri. Otherwise, from out of state, Call: (888) 298-0296 

I own a store that sells and/or rents costumes, dancewear, clothing.
Our dancewear is top quality, long lasting, won't run, and each size fits a wide variety of body types - perfect for high end sales and for rentals. You may order from our wholesale price list. No order is too large or too small. We have developed exclusive patterns for retailers and boutiques. We can do the same for you. We will even use your labels, if you wish.

 

Within California call: (818) 845-5005Toll Free (888) 298-0286
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